Terms and Conditions – TricPay
By registering on or using the services of TricPay (referred to as "Company", "We", "Us", or "Our"), you ("User", "Partner", or "Client") agree to these terms. If you do not agree, kindly refrain from using our services.
Website:www.tricpay.com
Email:[email protected]
1. Eligibility and Registration
- Only registered businesses and legally authorized individuals are eligible to use TricPay’s B2B services.
- Complete and valid KYC documentation must be submitted.
- Users are responsible for the accuracy of the information shared.
2. Scope of Services
TricPay provides the following services to its partners:
- AEPS: Cash withdrawal, balance inquiry, and mini statement using biometric verification.
- BBPS: Utility bill payments including electricity, water, gas, and telecom.
- Recharge: Mobile and DTH recharge for major providers.
- Fund Transfer: IMPS/NEFT/UPI-based transfers.
- DMT: Instant bank transfers across India.
3. User Responsibilities
- Users must maintain the confidentiality of their login credentials and account data.
- Unauthorized access or system misuse will result in suspension.
- Users must comply with legal and regulatory standards.
4. Fees, Charges, and Commission
- Service fees are defined in onboarding or agreement documents.
- TricPay may revise charges with prior notice.
- Non-payment may lead to service suspension.
5. Settlement and Refund Policy
- Settlements follow agreed timelines (e.g., T+1 business days).
- Refunds are subject to partner confirmation.
- Report disputes within 72 hours.
6. Privacy and Confidentiality
- User data is encrypted and protected.
- TricPay doesn’t share or sell personal/business data.
- APIs and credentials must be used responsibly.
For privacy concerns, contact: [email protected]
7. Suspension or Termination
- Breach of terms, fraud, or KYC issues may lead to termination.
- Remaining balances are settled post-verification.
8. Limitation of Liability
- TricPay isn’t responsible for indirect or consequential loss.
- We are not liable for third-party downtime or failures.
9. Governing Law and Jurisdiction
These terms are governed by the laws of India.
