Privacy Policy – TricPay
TricPay ("Company", "we", "us", or "our") values your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal and business information when you use our website and services.
For privacy-related queries:
1. Information We Collect
- Personal details: Name, mobile number, address, Aadhaar, PAN, email, etc.
- Business info: GSTIN, company name, registration data, bank account.
- Biometric data: Captured via AEPS for secure authentication.
- Transaction info: History of DMT, BBPS, Recharge, AEPS, etc.
- Technical data: IP address, device info, browser, OS, usage logs.
2. How We Use Your Information
- KYC verification and user authentication
- Enable AEPS, BBPS, DMT, Recharge, and Fund Transfer services
- Process payments and settlements
- Comply with RBI, UIDAI, NPCI, and other norms
- Communicate updates, security alerts, offers
- Improve service delivery and technical performance
3. Data Sharing and Disclosure
- No selling or renting of data to third parties
- Shared with banks, UIDAI, NPCI, BBPS under agreements
- Shared with service providers (e.g., cloud, SMS, analytics)
- Law enforcement when legally required
4. Data Retention
- Data is stored while the account is active + 5 years
- Biometric data is not stored, only processed in real-time
5. Security of Your Information
- SSL encryption and secure APIs
- Multi-factor authentication
- Server firewalls and periodic audits
- Access controls and data masking practices
6. Your Rights
- Request access to your data
- Request correction of incorrect data
- Withdraw non-essential communication consent
- Request deletion of your information (where applicable)
Contact us at [email protected] for requests.
7. Cookies and Tracking
- Cookies used to save preferences and improve UX
- Tracking tools help us analyze website traffic
- You can disable cookies via browser settings
8. Third-Party Links
We are not responsible for external websites linked on our platform. Review their policies separately.
9. Policy Updates
This policy may change over time. Important updates will be shared via email or on the platform.
